Claims Canada


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Building a legacy

April 2, 2017 Emily Atkins, Editor

Claimstech helps create future adjusters

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Property Loss Update: A review of recent cases, Part 2

April 1, 2017 Glenn Gibson

This is Part 2 of the property loss review that began in the Feb-Mar issue of Claims Canada. Carter et al V. Intact Insurance Company, Ontario Court of Appeal, December 6, 2016   On March 16, 2011 a fire caused

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Strength in Numbers

April 1, 2017 Emily Atkins, Editor

Tech trends influencing claims adjusting in Canada

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Discovering a work-life balance

March 8, 2017 Emily Atkins, Editor

Since its start in Pat Lodewijkx’s converted laundry room almost 13 years ago, Discovery Claims is proof that vision plus hard work can pay off for the risk-taking entrepreneur. The Surrey, British Columbia-based independent adjusting firm has overcome hurdles and

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Property Loss Update: A review of recent cases, Part 1

March 7, 2017 Glenn Gibson

There have been a number of very important cases in recent months involving coverage issues, which are worthy of note. The Supreme Court of Canada has now become involved in trying to clarify the process that should be followed in

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January 1, 2017 Legislative changes: Will they mitigate motor vehicle property claim costs?

March 5, 2017 Lisa M. Carr

Ontario passed Bill 15, the Fighting Fraud and Reducing Automobile Insurance Rates Act in 2014. That law made changes to both the Repair and Storage Liens Act and Consumer Protection Act.

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What limitation period governs a personal injury claim by tenant vs. landlord?

March 2, 2017 Bruce Cook and Rachel Runge

What happens in Ontario when a tenant sues a landlord under the Occupiers’ Liability Act and it alleges disrepair in a residential apartment?

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La Plume du Président

March 1, 2017 Heather Matthews, president, ACEI

On entend beaucoup parler du changement dans l’industrie. Vous entendez des slogans comme tirez parti des perturbations en vue de la croissance, les êtres humains représentent la raison du changement et plus récemment, j’ai entendu l’expression « tendre vers le

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Pressure Change

March 1, 2017 Emily Atkins, Editor

Risk barometer reflects evolving threats to business

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Message From the President

February 28, 2017 Heather Matthews, President, Canadian Independent Adjusters’ Association

The industry is abuzz about change. You hear such tag lines as “leverage the disruption for growth”, “humans represent the why of change”, and, most recently, I heard the phrase “lean into the grey” which essentially means to get comfortable

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Cyber Risk: The Great Unknown

January 4, 2017 Emily Atkins, Editor

Assessing the threat and understanding the consequences of cyber breaches

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Diving Right In

January 3, 2017 Emily Atkins, Editor

Krista McCann and Lisa Montgomery took ownership of Fair Way Adjusters in Saskatoon, Saskatchewan, after Blaine Tower, the previous owner, died of cancer.