Claims Canada

Features

Feature Insurance

Reaping the Whirlwind

August 3, 2016 Emily Atkins, Editor

Tornado gives Doerr Claims Services a quick start

Feature Insurance

Stopping Claims Churn with Customer-Centric Strategies

August 2, 2016 Dara Banga, President & Chief Adjusting Officer, DSB Claims

Customer loyalty. It’s the Holy Grail for any business, isn’t it? Yes, every business owner wants as many sales as possible. But most business owners want something more than one-time customers. They want raving, lifetime fans who will identify with

Feature Insurance

Privacy in the Sky

August 2, 2016 Laura Emmett, Partner; and Nicholas Cummings, Associate, Lerners LLP

Potential Liability for Drone Operators

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Feature Insurance

Cleaning Up After the Beast

August 1, 2016 Emily Atkins, Editor

A hail of glowing embers bounces off the hood of the pickup creeping in gridlocked traffic. Headlights can’t penetrate the billows of greasy smoke swirling in a hot, heavy wind. As the camera pans, pine trees barely a car-length away

Feature AssociationsInsurance

La Plume du Président

June 2, 2016 Fred Plant, president, ACEI

Oui, cela a bien eu lieu. Nous savions qu’il en serait ainsi. Tout le monde le savait. Ce n’était qu’une question de temps. Une catastrophe vraiment terrible. Fort McMurray a été ravagé par les flammes. Au moment de la rédaction

Feature AssociationsInsurance

Message from the President

June 2, 2016 Fred Plant, President, Canadian Independent Adjusters' Association

Fred Plant, President, President of the Canadian Independent Adjusters’ Association, comments on insurance claims arising from the wildfire in and near Fort McMurray, Alberta

Feature Insurance

Adjusting Fort McMurray’s Firestorm

June 1, 2016 Heather Sanderson

Business Interruption & Civil Authority Coverage Issues with the Fort McMurray, Alberta wildfire

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Feature Insurance

Shrinking the Training Room

June 1, 2016 Emily Atkins, Editor

The evolving nature of the p&c insurance industry is altering the independent adjuster’s career path and the skills needed to advance along it. Opinions vary, but all agree that the new environment is here to stay. Those who plan to take advantage will be most likely to prosper.

Feature Insurance

Employing Location Intelligence to Deliver on the Promise of P&C Coverage

June 1, 2016 Rob Daleman, VP, Corporate Marketing, DMTI Spatial

Location intelligence is an important tool for property insurance claims managers. In a major catastrophe, insurers can plot the area of impact and get a total of aggregate risk in the area.

Feature Insurance

The Over/Under on Property Insurance

June 1, 2016 Timothy Zimmerman and Ari Singer

The importance of determining the value of a commercial property when applying for insurance

Feature InsuranceMarkets / Coverages

Making a Connection

June 1, 2016 Emily Atkins, Editor

Communications and integrity are key for Warren Garrett of RF Moore Claims Services Ltd.

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Feature Insurance

Proactive Claims Communication: A Lost Art in Customer Service

June 1, 2016 Dara Banga

Insurance claims adjusters need the trust of their policyholders