Claims Canada

Features

Lee Smith
Feature

Refinish Regulations Go Green

June 2, 2007 Lee Smith

Environment Canada’s proposed regulations for mandatory limits on VOC (volatile organic compounds) content in automotive paint refinishing will mean changes for the auto repair and insurance industries. Training and education can ensure an orderly transition so quality is guaranteed, customers are satisfied and the environment is protected.

Donald J. McGarvey
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The Defence Costs Allocation Dispute

June 2, 2007 Donald J. Mcgarvey and Alexis N. Moulton

Finding principled solutions and retaining the insured’s future premiums

Alberto Maggi
Feature

No More Broken Telephone

June 2, 2007 Alberto Maggi

New HCAI system to provide accurate, comprehensive health claims data by capturing it at the source.

William Blakeney
Feature

Strange Brew: The Trail of the Paisley Snail

June 2, 2007 William Blakeney

In the classic comedy, Strange Brew, Bob and Doug McKenzie (of SCTV fame) find themselves in crisis when their family unexpectedly runs out of beer on a Saturday night. The brothers are too terrified to tell their father they have

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Keeping Up Traditions

June 2, 2007 Laura Kupcis

It has been 54 years, but Kernaghan Adjusters is still following the same traditions and client care promises today as it was back then.

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Seeking a Connection

June 2, 2007 Craig Harris

Technology trends in claims management revolve around some key themes, including a move to bridge or convert from legacy systems, enhanced performance measurement, improved client access to files, claims “portals” and the increased functionality of wireless adjusting solutions. What was once simply talk is now turning to action for many insurance company claims departments and independent adjusters.

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FSCO posts Health Claims for Auto Insurance (HCAI) Rollout Guideline

April 2, 2007 by Claims Canada

The Financial Services Commission of Ontario (FSCO) has released its Health Claims for Auto Insurance (HCAI) Rollout Guideline, which includes, among other things, revised accident benefit claims forms and a Central Processing Agency (CPA), an agent designated to receive accident

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IBC warns of auto fraud ‘swoop and squat’

April 2, 2007 by Claims Canada

March marked National Fraud Prevention Month, and the Insurance Bureau of Canada (IBC) released information throughout the month to help educate about and prevent this type of crime.”Insurance fraud is big business,” said Rick Dubin, vice-president, investigations at the IBC.

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2006 represents third-mildest catastrophe loss year since 1990

April 2, 2007 by Claims Canada

At US$15.9 billion, insured catastrophe damage in 2006 represented the third-mildest loss year since 1990, according to a Swiss Re sigma report [No 2/2007]. Of these insured losses worldwide, natural catastrophes accounted for US$11.8 billion of the total. Storms caused

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Alberta trial lawyers launch Charter challenge against province’s automobile insurance minor injury cap

April 2, 2007 by Claims Canada

The Alberta Civil Trial Lawyers Association (ACTLA) has officially started its Charter challenge of the Alberta government’s automobile insurance minor injury policy in the Court of Queen’s Bench (Calgary) before Mr. Justice Neil Wittmann. ACTLA President Arthur Wilson, Q.C. says

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On the Scene (April 02, 2007)

April 2, 2007 by Claims Canada

Rob Seal has been appointed to the position of president and CEO of Cunningham Lindsey Canada Limited (CLC). Seal has held many adjusting and management positions during his 20-year career with CLC, most recently as president of Canadian operations. “His

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Data loss a significant global risk, survey finds

April 2, 2007 by Claims Canada

One in three global businesses see loss of data as a significant threat and the key issue to address in operational risk management planning, according to the latest global risk briefing report conducted by the Economist Intelligence Unit (EIU) and