Claims Canada

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Capitalizing on Claims Data

June 1, 2015 Craig Harris, Freelance Writer

After initially focusing on underwriting and pricing, many insurance companies have expanded their view of data analytics to loss management. The claims handling process represents a rich area for data modeling tools that can provide better insight into everything from adjuster assignment and operational efficiency to fraud detection and subrogation. How does data analytics fit into the claims management process for insurers – and adjusters?

Michael S. Teitelbaum, partner, Hughes Amys LLP
Feature Commercial LinesLegal

The Additional Insured

June 1, 2015 Michael S. Teitelbaum, partner, Hughes Amys LLP

An oil spill case shows the consequences of not naming an additional insured on a policy

Joanna Kyriazis, member, Zizzo Allan DeMarco LLP
Feature Legal

Risky Real Estate

June 1, 2015 Joanna Kyriazis, member; and Laura Zizzo, member, Zizzo Allan DeMarco LLP

Negligent disclosure of natural hazard risks can pose future liability.

Erin H. Durant, lawyer, Dooley Lucenti
Feature Legal

The State of Summary Judgement

June 1, 2015 Erin H. Durant, lawyer, Dooley Lucenti

A national overview of personal injury cases

Pinnacle Adjusters Group. From left to right:  Chris Gullison, Mina Pallotta, Sue Lewis, Michael Lander, John Scott, Ray Proctor.  Absent is Marc Newburgh.
Feature

Pinnacle Position

June 1, 2015 Craig Harris, Freelance Writer

Ray Proctor says that Toronto-based Pinnacle Adjusters Group’s business model stems from a simple promise – “exceptional adjusting at a reasonable rate.”

Albert Poon, President, Canadian Independent Adjusters' Association
Feature

Message from the President

June 1, 2015 Albert Poon, President, Canadian Independent Adjusters' Association

Wearable technology. Driverless cars. Home systems (heating, air conditioning or locks) remotely controlled by sensors. It’s getting more and more challenging to keep up with the pace of modern technology. Many veteran adjusters may remember such antiquated processes as hand-written

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IBC gives thumbs up to B.C. earthquake report

April 1, 2015 by Claims Canada

The Insurance Bureau of Canada (IBC) is applauding the government of British Columbia’s earthquake preparedness report, which recommends that the provincial and federal governments engage with the insurance industry and other key stakeholders to develop a strategy on disaster resilience

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Feature AssociationsLegal

Alberta rules on distracted driving supported by industry

April 1, 2015 by Claims Canada

The Insurance Bureau of Canada (IBC) is applauding proposed requirements in Alberta – which received the green light in the provincial legislative assembly – that seek to curb distracted driving by beefing up fines and penalties for texting while behind

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Feature Commercial LinesLegal

Federal government wants more insurance for railways

April 1, 2015 by Claims Canada

A bill proposing to mandate specific levels of insurance for Canadian railway operators – of $1 billion in some cases – was tabled March 30 in Ottawa for second reading in the House of Commons. MPs debated Bill C-52, the

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Leakage!

April 1, 2015 Craig Harris, Freelance Writer

The notion that insurers can better control their claims/indemnity spend through streamlining, cost cutting and efficiency initiatives has gained momentum in Canada in recent years. Many insurance companies are finding ways to plug financial “leakage” in claims handling – a term not always popular with claims managers. Independent adjusters understand the reasons behind this focus on costs, but caution that a proper approach to claims adjudication should prevail.

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Water damage claims increasing: Aviva Canada

April 1, 2015 by Claims Canada

With the late winter thaw happening around the country, Aviva Canada Inc. noted recently that the frequency and severity of water damage claims is on the rise. “2013 was our worst year for water damage in part due to flooding

Jonathan Hodes, partner, Miller Thomson
Feature Legal

Fire, Pollution and Exclusion

April 1, 2015 Jonathan Hodes, partner, Miller Thomson

Pollution resulting from fire is not necessarily subject to insurance exclusion, says B.C. Court.