Canadian Underwriter

Collapse of a metal barn roof after a snowstorm News ClaimsInsuranceLegal

Reducing the risk of commercial roof collapse

May 7, 2024 by Yannick Roy and Wei Chiet Thong, J.S. Held

Reports of wood-framed roof collapses, ranging from simple agricultural roofs to complex roofs in industrial buildings, are frequent in North America. These collapses often are caused, or contributed to, by controllable factors like lack of maintenance, chemical attacks, moisture attacks,…

Two men sitting in office chairs outdoors with their backs against one another News AdjustersBrokersInsurance

How to manage team conflict

May 7, 2024 by David Gambrill

How many of us in the Canadian property and casualty insurance industry can relate to the iconic scene of the Toronto Maple Leafs’ star hockey players bickering with each other on the bench during the heat of the battle, en…

A fire burning across the lake in Osoyoos, B.C. News CatastrophesClaimsClaims CanadaInsuranceMarkets / Coverages

What will determine the severity of this year’s wildfire season?

May 6, 2024 by Jason Contant

Precipitation in June will likely determine the severity of this year’s wildfire season in western Canada, says Glenn McGillivray, managing director of the Institute for Catastrophic Loss Reduction (ICLR). Although it may seem like a quiet start to the year…

Interior of a city transit bus News ClaimsInsuranceLegal

How physics impacts injuries if transit busses crash

May 6, 2024 by Mark Paquette and Brittany Sinclair, 30 Forensic Engineering

When a motor vehicle collision involves a public transit bus, many factors play into reconstructing injuries that may have occurred. And those factors centre around the differences between transit vehicles and conventional vehicles, such as passenger cars or light trucks.…

London Drugs stores in Western Canada face a cybersecurity incident News ClaimsClaims CanadaCommercial LinesInsuranceTechnology

Dozens of London Drugs stores reopen after cybersecurity shutdown

May 6, 2024 by The Canadian Press

London Drugs is gradually reopening its stores across Western Canada more than a week after a cybersecurity breach forced the retailer to close. The company says it is working with independent cybersecurity experts to securely bring its systems back online…

Filing cabinet and digital security concept News ClaimsClaims CanadaCommercial LinesInsuranceMarkets / CoveragesTechnology

Hacker breaches B.C. libraries and demands ransom after taking emails, phone numbers

May 3, 2024 by The Canadian Press

B.C. libraries have been targeted by a hacker who demanded a ransom or they would release user data that includes the phone numbers and email addresses of some clients. The Cariboo Regional District says its library was among those involved,…

Phone call after fender bender News BrokersClaimsInsurance

Hidden consequences of longer car-repair wait times

May 3, 2024 by Philip Porado

Lengthy wait times for auto repairs over the past three years, sparked by supply chain problems and other factors, have cost insurers a bundle, especially if clients have generous allocations for rental cars. Over the past few months, emerging evidence…

The village of Lytton, B.C. following the 2021 wildfire News CatastrophesClaimsClaims CanadaInsuranceRestoration

B.C.’s auditor general to review government’s response to 2021 Lytton wildfire

May 2, 2024 by The Canadian Press

British Columbia’s auditor general says his office is doing a review of the province’s response to the 2021 wildfire that devastated the community of Lytton, B.C. Michael Pickup says in a video statement that the report will focus on the…

Calculating financial results News CatastrophesClaimsClaims CanadaEarnings / RatingsInsuranceMarkets / Coverages

2023 investment income saves insurers’ bacon

May 2, 2024 by Jason Contant

A very strong fourth quarter in 2023 turned an ‘average at best’ year into quite a good year for Canada’s P&C insurance companies, according to a new report from the Property and Casualty Insurance Compensation Corporation (PACICC).  “Reflecting on the…

Dramatic sky with red clouds over Banff National Park, Alberta Canada. Bow River in the foreground. Silhouette of the Canadian Rockies in the background. News CatastrophesClaimsClimate ChangeInsuranceMarkets / Coverages

Home and auto rates harden in 2024 Q1

May 2, 2024 by David Gambrill

Canadian home and auto insurance premium rates continue to increase year over year, per the 2024 Q1 results in the Applied Rating Index. “We continue to watch the market trends as premium renewal rates for both personal auto and personal…

Thief looking to break into a car News ClaimsClaims CanadaInsuranceMarkets / Coverages

Multiple vehicle thefts: What insurers are seeing

May 1, 2024 by Jason Contant

Canada’s auto theft crisis remains in full swing, with some insurers reporting cases of consumers having the same vehicle make and model stolen multiple times. “This isn’t just an isolated case,” says Daniel Ivans, a RatesDotCa insurance expert and licensed…

The defunct Giant Mine in Yellowknife News ClaimsClaims CanadaCommercial LinesInsuranceMarkets / Coverages

Environment commissioner says liability for northern contaminated sites growing

May 1, 2024 by Alessia Passafiume – The Canadian Press

Ottawa’s slow progress to remediate contaminated sites in the North is leaving Indigenous Peoples at risk and raising the government’s own financial liability for the polluted areas, environment commissioner Jerry DeMarco said Tuesday in a new audit.  DeMarco’s probe found…


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