Table of Contents
Claims Canada -
Understanding Lloyd's II
Independent adjusters can access this important insurance market if they have the right knowledge and resources. It is worth the investment of time to understand Lloyd's of London's approach and philosophy on claims handling.
Host Liability's Legacy
Raising a Glass to the 40th Anniversary of Commercial Host Liability
A Weighty Decision
For heavy truck and vehicle accident investigations, are Electronic Control Modules worth the time and money?
Quebec's New Culture of Law
How the province has moved to a revised code of civil procedure
Spoiling for a Fight
Why spoliation can often be a nasty allegation
No Substitute for Experience
Expertise is not a commodity, according to Bob Phipps and John Powell of Bannatyne & Company General Loss Adjusters in Hamilton. It instead forms the competitive model for this five-adjuster team.
On The Scene
Message From the President
Taking Care of Business
Business continuity (BC) planning has shifted from a "nice to have" to a "must have" for independent adjusters. Increasingly, clients are asking for details of BC plans and demanding to know steps that adjusting firms have taken to ensure continuity of service for mission critical operations. As events this year, such as flooding and rail disasters, have shown, a well tested, functional BC plan may be the difference between staying in business - or being out of the loop.