Table of Contents
Claims Canada -
Keys to Closure
How environmental claims can be handled quickly and cost effectively.
The Arbitration Option
A national arbitration agreement, managed by CICMA, can represent a quick and informal alternative to litigation.
What kinds of information and files can be protected in litigation?
Defining the Limitation Period
In Ontario, the application of limitation periods for commercial policies is tested.
A Day in the Life
Can today's claims adjuster find a balance between work and personal life?
The Value of Accreditation
Adjusters searching for quality health care providers can look to standards established by an international commission, known as CARF.
How one case addressed the issue of reduced occupancy and material change.
B.C. native John Russell takes the reins of president of the Canadian Insurance Claims Managers Association
Message From the President
60 Years of Representation
The Canadian Independent Adjusters' Association is celebrating its 60th anniversary this year as the profession's singular voice of advocacy, education and membership. Evolving from an elite conference of like-minded independent adjusters in the 1950s to mid-1980s to a truly national association in the modern era, CIAA has seen its share of changes - yet many of its goals have stayed the same. We take a brief look at the history of the association, share some observations from past presidents and, perhaps most importantly, glimpse into where CIAA is headed in the future.