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Claims Canada - December 2011/January 2012

Features

The Moving Target
Settling a claim based on actual cash value

Introducing The Ontario Chapter Presidents
Canadian Independent Adjusters' Association's Ontario Region President: Teresa (Teri) Mitchell, FCIP, CRM, FCLA, FCIAA, FIFAA

Introducing The Ontario Chapter Presidents
Canadian Insurance Claims Managers Association's Ontario Chapter President: Jo-Ann Eccleston, CIP

Game Changers: Environment and Economy
Bad weather and economic pressures will force insurance change

The Right Focus

The Threat of Punitive Damages Revisited

Recovering Costs
When are salaries and overheads recoverable?

Spinal Cord Injury
Understanding the spine's component parts can go a long way in effective spinal cord injury management

Subrogating Against Subcontractors
Recovering from subcontractors under a builders' risk policy: Ontario Court of Appeal opens the door for subrogation

Beyond Power Surge
Bad weather and economic pressures will force insurance change

Departments

Spotlight

Continued Growth
Canadian Claims Services has gone from being a one-office adjusting firm, to a four-office firm serving Western Canada - all in less than three years.

On The Scene

Crawford & Company (Canada) Inc. RIMS Canada Conference dinner

FirstOnSite meet and greet

CSN Collision & Glass annual conference

On The Scene

Honourable Order of the Blue Goose martini night

Blouin Dunn open house

National Insurance Conference of Canada

ARC Group Canada annual seminar

Granite Global Solutions RIMS Canada Kick Off Reception

2011 RIMS Canada Conference

ARC Group Canada RIMS Canada Conference reception

Message From the President

La Plume du Président

President's Message

Message From the President

Cover Story

Balancing Act
Executives from 10 Canadian Independent Adjusters' Association member firms were asked to discuss the biggest claims challenge they, as independent adjusters, faced in 2011 and what they foresaw as being the biggest challenge of 2012.

First Notice

Ontario Anti-Fraud Task Force interim report suggests working groups look into licensing health-care clinics, creating dedicated fraud investigation unit

Quebec P&C insurers list top risks related to severe weather and climate change

Consolidating two actions can't lead to consolidated arbitration being statute-barred: Ontario court

Injured claimant's adaptive ability should be based on more than just an inability to return to work: Ontario arbitrator

B.C. public auto insurer must pay for massage therapy

Education Forum

Counting Catastrophic Costs: The Life Care Plan