Canadian Underwriter magazine
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The problem with property
In the p&c insurance industry, there is a always a lag period before policy changes are made at the front end by insurers and claims are made at the back end by customers. Given that most consumers don't read their policies in detail, the...
How many insurance claims people are familiar with the term "Clerk of the Works?" For those who aren't, it's a British term and denotes a role that is primarily intended to represent the interests of the client in a construction project. The...
The Evolution of Claims Technology
Claims technology has fundamentally changed our work environment. Twenty years ago, I waited for Canada Post or a courier service to deliver claim documents and first claim reports. We were paper intensive with numerous manual processes and...
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