Breaking Through the Clichés
Stop me if you’ve heard (or used) these ones before:• We provide excellent customer service;• We want to be number one in customer service in this industry;• The...
By Craig Harris
Testing the Waters
Beginning in the 1990s, governments around the world began to focus their attention on the problem of environmental pollution. In Canada, legislation at both the federal and provincial levels prohibits activity that may cause damage to the...
Government pledges $53 billion for infrastructure
The federal government has allocated $53.5 billion over the next decade for infrastructure across the country, a move that Insurance Bureau of Canada (IBC) has commended.
More News From This Issue