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Data loss a significant global risk, survey finds

April 2, 2007 by Claims Canada

One in three global businesses see loss of data as a significant threat and the key issue to address in operational risk management planning, according to the latest global risk briefing report conducted by the Economist Intelligence Unit (EIU) and

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Insurers tally BC winter storm claims

April 2, 2007 by Claims Canada

B.C.’s stormy winter of 2007 is expected to result in more than 17,000 claims, according to the Insurance Bureau of Canada (IBC). In total, IBC said the province’s insurers “expect to pay more than Cdn$135 million to help British Columbians

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A New Skin

April 2, 2007 Paul Aquino, Publisher

Welcome to the inaugural issue of Claims Canada magazine! In this issue, and in many more to come, we plan to provide perspective and bring insight to many of the issues facing the loss adjusting profession in Canada. And we

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OIAA Claims 2007 Conference and Exhibition

April 2, 2007 by Claims Canada

More than 150 exhibits from across Canada showcased the latest services and products for the claims industry at the Ontario Insurance Adjusters Association (OIAA) Claims 2007 Conference and Exhibition held Feb. 7, 2007 at the Metro Toronto Convention Centre. The

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You Have Every Right to Feel That Way!

April 2, 2007 by Claims Canada

A Series of Articles Provided by the Insurance Institute of Canada. Loss adjusters must develop and use many skills, including communication skills. Every aspect of the claims process depends on good communication. When a loss is reported, the initial response

Donna Ford
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Slip-and-Fall Injuries: Are They ‘Accidents’ Under SABS?

April 2, 2007 Donna Ford

Yes, says FSCO. But insurers hope for successful appeals against two recent FSCO arbitration decisions in slip-and-fall cases

Nicole N. Vaz
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Criminal Acts: Intentions and Exclusions

April 2, 2007 Nicole N. Vaz

The Ontario Court of Appeal has ruled definitively that ‘intent’ has no bearing on criminal act exclusion clauses

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Focus On Accreditation

April 2, 2007 Andrea Orazigambrill

Jay Perry, the chair of CCIF’s national accreditation committee, sits down with Claims Canada to discuss the progress of national collision repair centre accreditation.

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Keeping the Cap On

April 2, 2007 Vanessa Mariga

New Brunswick judge releases straightforward decision for keeping auto injury claim under $2,500.

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Slipping Into Chaos

April 2, 2007 David Gambrill

Insurance defence lawyers indicate the law is currently in a state of flux when it comes to claims trends

Angell, Townson & Williams relies on loyalty and good old-fashioned customer service to keep up with the big companies in the business.
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Preserving Charm in a Changing Industry

April 2, 2007 Andrea Orazi

If the exterior of a building is a reflection of what lies within, then the independent adjusting firm of Angell, Townson & Williams (AT&W) chose their home wisely. Located within a heritage post office in Aurora, Ontario, the 18-year-old company

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El Nino weakens, suggesting more 2007 storms

April 2, 2007 by Claims Canada

El Nio – which moderated storm activity last year – has dissipated, thereby increasing the likelihood of 2007 being an active season, according to Tropical Storm Risk (TSR), a consortium of experts on seasonal climate forecasting led by the Benfield