Canadian Underwriter

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Ontario municipalities seeking assistance after storm damage

May 16, 2024 by The Canadian Press

CHARLTON-DACK, ONT. – The Municipality of Charlton and Dack is making an application to the Disaster Recovery Assistance Program through the provincial government to help with costs related to repairing damaged culverts and roads caused by the April 12 rainstorm. …

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How auto theft claims severity is trending

May 16, 2024 by Jason Contant

Canada’s auto theft crisis appears to be getting worse, with new data from Insurance Bureau of Canada (IBC) showing auto theft claims topping $1 billion for the second year in a row. In 2023, the cost of insurance claims for…

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How customer service factors into the claims experience

May 15, 2024 by Jason Contant

Most insurance customers buy a policy and set it aside. What people don’t tend to do is dedicate three hours to reading and understanding that document’s terms, notes new ClaimsPro president Paul Gilbody. “You kind of stick it in a…

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How the economy’s affecting transportation claims

May 15, 2024 by Jason Contant

The current economic environment is leading to more complex claims handling for the transportation sector, a senior claims adjuster tells Canadian Underwriter. Canada’s transportation industry is facing financial hardships, including low freight rates, high interest rates and increased expenses. All…

Fire Danger Rating sign in B.C. News ClaimsClaims CanadaInsurance

Growing wildfires across Western Canada forcing thousands from their homes

May 15, 2024 by The Canadian Press

Thousands of people in Western Canada remain displaced from their homes as wildfires threaten their communities, triggering evacuation orders and alerts. In British Columbia, a widening area around the northeastern community of Fort Nelson is under evacuation, with the Parker…

Evacuees to the Fort Nelson, B.C. wildfire gather at an arena in Fort St. John. News ClaimsClaims CanadaInsuranceMarkets / Coverages

Wildfire growth prompts another evacuation order in northeastern B.C.

May 14, 2024 by The Canadian Press

A wildfire just outside the community of Fort Nelson has grown as residents in British Columbia’s northeast receive more evacuation orders. An updated estimate from the BC Wildfire Service says the blaze spans 84 square kilometres, a significant increase since…

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A policy or a technical standard? The industry’s Fire Underwriting Survey

May 14, 2024 by David Gambrill

To determine required water flow to fight fires on new developments, the 1999 Fire Underwriters Survey is more than just a technical standard, it’s the City of Calgary’s “policy,” the Court of Appeal of Alberta has ruled. And since Calgary…

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B.C. confident that cybersecurity attacks on government were state-directed

May 13, 2024 by Dirk Meissner – The Canadian Press

A state or state-sponsored actor was likely responsible for a series of cybersecurity attacks targeting British Columbia government networks, Mike Farnworth, B.C.’s public safety minister and solicitor general, said Friday.  He said he personally did not know the identity of…

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Two new things keeping auto clients in rental cars

May 13, 2024 by Philip Porado

Shortages of auto repair techs and specialized parts for newer cars are combining to drag out repair times for personal auto clients. That’s causing delays for insurers looking to close out auto accident claims, plus it’s keeping more drivers in…

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Intact weighs in on Alberta auto reform

May 10, 2024 by Jason Contant

Canada’s largest insurer is calling the actuarial analysis contained in an Alberta government-commissioned report on auto reform “deeply flawed,” aligning the company with concerns raised by Insurance Bureau of Canada (IBC).  The Oliver Wyman actuarial report concluded a British Columbia…

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What got a BC cyclist’s accident claim dismissed?

May 10, 2024 by Philip Porado

A cyclist who took action against an insurer, rather than the driver of the motor vehicle involved in an accident, recently saw his case dismissed. The small claims dispute before British Columbia’s Civil Resolution Tribunal (CRT) noted that on October…

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B.C. government networks hit by ‘sophisticated cybersecurity incidents’: Premier

May 9, 2024 by Brieanna Charlebois – The Canadian Press

British Columbia Premier David Eby said late Wednesday that the province had identified “sophisticated cybersecurity incidents” involving government networks. A government source later said the incidents were related to a directive to all provincial employees early last week that they…


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